FAQs

Who is this gear designed for?

Our gear is built for professional HVAC and air conditioning technicians. Whether you're just starting out or you're a seasoned tradie, our products are tested to handle tough Aussie conditions.

How fast is shipping?

We dispatch orders within 1-2 business days. Standard delivery across Australia usually takes 2–5 days.

Do you ship internationally?

Right now, we ship across Australia only. If you’re outside the country, get in touch and we might be able to sort something out.

Can I pick up my order?

We’re an online-only store at the moment, but stay tuned — local pickup may be coming soon.

What’s your returns policy?

Wrong item? Changed your mind? No stress. We offer 30-day returns on unused gear in original packaging. Contact us for more information.